Never miss a deadline

I LOVE MY NEEDLES CASE MANAGEMENT SOFTWARE BECAUSE ...

"... Needles is a must for any law firm.  You can hire the best legal assistant in the state, but without Needles, you will not be doing justice to her, your law firm, or your clients.  Needles is so sophisticated, it will quickly become your best friend.  Someone once said that everything shifts and changes with time.  Sometimes things start out one way and become something else down the road.  I've traveled that road and I'm so happy about the changes that have taken place with time.

Among all the wonderful things that have made my life complete, Needles is definitely amongst the top 10.  If we have to work for a living, why not have something that we love to use that also makes our work easier.  I'm serious about this program.  I will not work for an attorney who does not have Needles.  It's that awesome.

I love my Needles because...

It is all encompassing. It can be set up to give you reports on a daily, weekly or monthly basis so that you will always be on top of your cases, as well as your staff.  Yes, that's right.  You can go into Needles and actually see how productive your staff is.  You can make sure your clients are not being ignored, which is one of the biggest pet peeves a client can have.  Needles gives you complete control over project and workflow management.

I love my Needles because...

You will never miss a deadline, or a Statute of Limitation.  Needles has a calendar and a checklist system like none other.  It can work for you as is, or you can customize it to work for you in a way that you would like all your office personnel to use.

The reports are so important and I cannot say enough how valuable they will be.  These reports will help your firm to thrive.  Yes, I said thrive.  The standard reports include monthly statements, checklist summaries, history and referring reports.  The tracking system is flawless.  Case expenses can be tracked by these reports; case notes can be tracked; liens can be tracked.  Needles can track anything you want.

I also love Needles because...

As we are progressing more and more into a "paperless" world, Needles is a must have.  You can write notes and keep them in each and every case.  Needles will automatically date the note as well as enter the author's name.  This particular part of Needles is loved by every new person I have trained.  Needles will furnish you a Manual which is self-explanatory and very user friendly.  The   corporate office is also very user friendly.  Should you ever need to speak to a technician, you will find them very helpful and courteous.  I felt I was driving them nuts at one point, but no one intimidated me or made me feel uneducated.  They are all so helpful.

I also love Needles because it is the foundation that every single firm should have.  Needles has the ability to be used as a Customer Relationship Manager.  I made a tab so that I can gather   information and report on the satisfaction of my clients.  The results in gathering such information will be invaluable in determining areas of strengths and weaknesses in your client's database. How awesome is that?

I love Needles because... your office will always be kept in the corporate loop.  You will get a Sidebar (newsletter) occasionally which will give you all kinds of information, introducing new people at Chesapeake, Needles hints, new Needles users, and all kinds of goodies.  Your firm will also be privy to User Group Meetings throughout the year, free of charge because you have Needles.  There's also Internet training which is a super way to get quick, inexpensive training.

I cannot sing the praises of Needles enough.  I am one of the biggest supporters of Needles software because I look back in time and wonder how on earth I streamlined cases without it."

Nadine Salazar
Peebles Law Firm