Expand your business and have more time

I LOVE MY NEEDLES CASE MANAGEMENT SOFTWARE BECAUSE ...

I now have time.  Time is the single most important commodity we own.

My Needles has given me the time to...

1.  Enjoy life.  I vacation now 4 to 6 times a year without worrying.

2.  Spend with my family.  I come home for dinner on time and can enjoy my wife and children.  If I need to, I can work at home online and be just as productive as I am at the office.

3.  Be less stressed.  It is amazing how harmful worrying is to the body and soul.

4.  Be happy.  I can pursue some of my hobbies now and do things I never thought possible, like taking my family to the SuperBowl, or enter a Texas Holdem Tournament.  I became active in the State Trial Bar as a member of the Board.

6.  Expand our Business in a contracting environment.  Greater efficiency equals greater volume without more staff.  We even opened a satellite office in our county seat.  I even had time to develop our website, Rosnerlaw.net.

7.  Teach new associates.  I now can take the time necessary to properly train new associates fresh out of school or clerkship.  I always had to hire  experienced attorneys in the past.

8. Argue a landmark case in the Supreme Court.  Before Needles, I would have referred the case to an experienced appellate lawyer, but now I  enjoyed the experience tremendously because I had the time to prepare properly without worrying about losing profitability.

9.  Better prepare our cases for trial.  Not only the ones that I try, but any of my associates.  We now have the time to Focus group and Video each of us as we prepare our witness and each other for a jury trial.

10.  Be a better person to my family, my office and the community.  I am more involved in charitable endeavors then ever before.  I represented a 9/11 victim in the Trial Lawyers Care program and recovered over $2,500,000.00  without charging a fee.  It felt great to have the time and the ability to do something positive.  This and many other community endeavors have given me a career self satisfaction that no amount of fees earned can duplicate.

Needles is the software that makes you wonder how you survived before you had it.  It is amazing how different my day is now that I use Needles.

Before I used Needles, I came into the office and was usually stressed about the upcoming deadlines and whether or not I was going to meet them on time.  My day felt pressure packed.  I always had to look for files or have someone else in the office waste time looking for a file.  Cases were routinely delayed because everything was done manually and the physical file always had to be located (which in a four thousand square foot seventeen employee office took a great deal of time).  Now I do not even need the file because of the Needles system we developed with our trainer's help.  Never having to look for files saves a great amount of otherwise wasted time for me and for my staff.  It makes me look much more efficient when an adjuster or client IS on the phone and does not have to be put on hold to have someone bring me the file. 

Needles helps keep me informed of what is going on and when it is going on.  The single most important asset of Needles in a group office environment is that the  Right hand knows what the Left hand is doing in a case.  The communication lines have improved enormously.  By posting the important messages, e-mails and notes to the case and copying each other, we work better than ever as a team on each case.

As a Boss, I can totally appreciate the time saved with our good communication.   And now I can supervise the work that my four associates are doing without them feeling I am "big brother" questioning their every move.  By reviewing their productivity without having to ask them with our management reports, I am a much better Boss today then I ever was in my 18 years of   running a law office before Needles.  I can spend as much time as I want reviewing their work and not have to waste theirs just to keep me informed.

Needles does not hide the truth as some people do when they say something was done that was not.  In our office, a failure to document Needles is treated the same as having not done the work at all.  Employee accountability is better then ever.  The To Do's, checklists, and auxiliary checklists we use are great management tools and time savers.  No longer does a case "fall through the cracks" if someone did not follow up when they should have.  I do not have to worry if the appropriate steps are being followed on a case since they are listed in order on the checklists.

We all know what is going on so another attorney or staff member can help keep a client informed when necessary.  We can show our clients our efforts and efficiency when they are not happy about the routine delays of the insurance industry.  Our advanced technology including Needles routinely impresses them, our adversaries and our experts.

Needles is well worth the cost because the benefits are immeasurable in my experience."

Daniel Rosner
Law Offices of Daniel E. Rosner